Promoting pediatric health involves far more than healthcare alone. No medication will entirely control the symptoms of an asthmatic child so long as she lives in housing that is roach- or rodent-infested or inadequately ventilated. Limited food options and intermittent food scarcity have been shown to contribute to obesity. The stress associated with instability – in housing, employment, food, and family situation – takes an additional toll on the health of parents and children alike, weakening the immune system, contributing to participation in risk behaviors, and exacerbating the symptoms of many chronic illnesses.
The Harlem Community Resource Center uses families’ clinic visits as a point of entry to address the many non-medical issues that affect child health. Working out of Harlem Hospital’s pediatric outpatient clinic, HCRC volunteers assist clients in accessing a broad range of social services, including housing, immigration, public benefits, employment, education, and emergency services.
Volunteers provide the following services:
- Help Desk – Volunteers staff the clinic help desk in two-hour shifts throughout the week, assisting clients both on a walk-up basis and through physician referrals. They follow up with clients by phone or in person to ensure case resolution.
- New Mothers – Volunteers make daily rounds in the neo-natal unit, distributing home child-proofing kits and other resources to new mothers.